THE CHALLENGE
AWS Fintech had sophisticated financial data to manage and analyze, and my UX team were tasked with enabling new scenarios:
Automating data validation for security and speed
Enabling Excel-like interaction with data grids in-browser
Supporting very large and complex financial data sets
THE SOLUTION
The AWS Fintech UX team developed common pattens, documented them in a style guide, and built several complex financial tools
Origin extensions for detailed in-browser Financial Planning
Extensive style guide created for Engineering, PM, and Design
In-browser features to create Excel-like features online
THE RESULTS
Common Patterns and a Style Guide for UX designers were developed, which together:
Cut down development time by 75%, lowering costs globally
Cut down validation time from 7 days to 24 hours
Increased User Experience and created Customer Delight
UX RESEARCH
Learning complex financial planning and operations scenarios required tight engagement and learning with the Amazon Fintech teams:
Conducted Interviews with stakeholders and product owners
Ran Usability Studies with existing users to identify pain points
Designed and Iterated in live meetings with the design team.
USER JOURNEYS & PERSONAS
Development of detailed user flows elucidated the various specific objectives of different users:
Personas identified and charted with deep dives
User Flows created show stakeholders’ touchpoints
This work dovetails directly into wireframes as next step
SCENARIO WIREFRAMES
Detailed wireframes were used to build out the scenarios in Figma and then create full-fidelity interactive prototypes.
Screen-by-screen walkthrough creates detailed artifacts
Iteration is fast and easy, with several revisions per day
Present to Organization via distributable prototype
